SHIPPING
How do you ship & what is the price?
Shipping costs vary depending on your exact location and shipping option. In general, most of our products ship from the United States within 6-9 business days (Please allow up to 3 business days for processing once the order is submitted).
Read our Shipping Policy here.
Where do you ship your products from?
All of our products are shipped from warehouse locations throughout the United States. We automatically choose the closest location to your address to ensure shipping is as quick as possible.
Why didn't my shipment come in one package?
We ship orders from various warehouses in the United States. Our stock is spread out over multiple fulfilment centers in order for them to get to you faster. This means orders containing multiple items may be shipped individually. You may receive one item before the next. So don't panic if you don't receive all of your items at once. They are on the way.
What countries do you ship to?
Currently we only ship to the United States forty-eight contiguous states and Washington, DC. We cannot ship to P.O. boxes, military bases or diplomatic locations.
How do you ship?
We ship orders from our fulfilment warehouses right here in the US of A using USPS mostly, and occasionally with UPS & FedEx. After your order is processed by one of our facilities we will send it to the shipping company and it will be completely handled by them. You will be provided with a tracking number so you can follow along with your order.
How long will it take for my order to be delivered?
All of our items are shipped fast, right here in the USA. Because we fulfil all of our items from the USA you can expect to receive them on average in 6-9 business days.
How can I track my order?
We will send you tracking information to the email you provided us at checkout. This email will also guide you how to track your package. Please note that the tracking information will be displayed 2-3 days after you receive that email.
PAYMENT
How can I pay for my order?
We offer safe shopping and accept payment via Stripe payment methods. All products are listed in US Dollars.
What is the default payment currency?
Our products are listed in US Dollars.
Can I pay COD - Cash on delivery?
No. Sorry. We can only accept payment in advance at the time your order is submitted.
What if the product I ordered is defective or there is an issue?
If any product is faulty, please see our refund & returns policy. The policy can be viewed here.
What is your refund policy?
Please visit our refund and return policy here for full information on our policy.
Still have questions? Contact customer service at [email protected].
215 S. Wadsworth Blvd Unit 400 #652
Denver, CO 80226
Phone: (303) 525-1132
Email: [email protected]
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